Privacy Policy

At Cedomart (“we”, “our”, “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.cedomart.com, the seller portal https://seller.cedomart.com/, and related services.

1. Information We Collect

We may collect the following information:

  • Personal Information: Name, email, phone number, billing/shipping address, payment details.

  • Seller Information: Store name, business documents, payout details (PayPal, bank transfer, Mobile Money, etc.).

  • Usage Data: IP address, device type, browser, and pages visited.

  • Cookies & Tracking: For preferences, analytics, and security (see our Cookie Policy).

2. How We Use Your Information

We use collected data to:

  • ✅ Provide and operate our marketplace services.

  • ✅ Process orders, payments, and payouts to sellers.

  • ✅ Verify sellers and ensure marketplace compliance.

  • ✅ Prevent fraud, disputes, and ensure safe transactions.

  • ✅ Communicate with customers and sellers (support, updates, promotions).

  • ✅ Improve our services and user experience.

3. Sharing of Information

We may share your information with:

  • Payment providers (PayPal, Wise, banks, Mobile Money, etc.).

  • Logistics/Shipping partners for order delivery.

  • Analytics & marketing tools (Google Analytics, Meta Pixel, TikTok Ads).

  • Legal authorities if required by law.

We never sell your personal data to third parties.

4. Data Retention

We retain your personal and seller information as long as necessary to:

  • Provide our services.

  • Comply with legal and tax obligations.

  • Resolve disputes and enforce agreements.

5. Security of Your Information

We implement technical and organizational measures to protect your data against unauthorized access, misuse, or loss. However, no system is 100% secure.

6. Your Rights

Depending on your country, you may have the right to:

  • Access, update, or delete your personal data.

  • Request a copy of the data we hold about you.

  • Opt out of marketing communications.

  • Withdraw consent at any time.

7. International Users

Cedomart operates globally. By using our services, you consent to the transfer of your information outside your country where data protection laws may differ.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a new effective date.

9. Contact Us

For privacy concerns or requests, contact us at:
📧 info@cedomart.com
📍 Curtis Drive, Temple Hills, MD 20748, USA